Welcome to United Housing & Support

Our Mission
United housing & Support is flexible, sensitive and responsive with the aim of maximising service users dignity, independence, choice and control over their own lives and is committed to equality of opportunity and has a belief in the fundamental principle that every person has a right to good quality and in its daily operations it will strive to achieve this idea.

United housing & Support Quality Policy

United housing & Support is totally committed to:

• Delivering an excellent outcome focused service
• Continually improving its service by proactively listening to Service Users and other stakeholders
• Providing value for money services
• Operating within the legislative guidelines of Supporting People and the Charity Commission
• Empowering Service Users, informing, consulting, involving and supporting the independence of the Service Users
• Safeguarding the rights and responsibilities of the Service Users
• Maintaining Service Users privacy and confidentiality
• Encouraging Service Users to do things for themselves rather than to rely on staff.
• Encouraging Service Users to take part in active decision making about their service provision.
• Promotes links with friends and families
• Working to deliver support services within the West Midlands model framework of Outcome Performance delivery.